What is The National Community Survey (The NCS)?

Developed over 20 years ago and continually refined, The NCS is a survey of resident opinion that provides robust benchmark comparisons among communities across the nation. It has been used in more than 350 jurisdictions across 46 states. Communities using The NCS have reported that the tool improved service delivery, strengthened communications with community stakeholders, and helped leaders identify clear priorities for use in strategic planning and budget setting. It is the only resident survey endorsed by the International City/County Management Association and the National League of Cities.

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1. What is The National Community Survey (The NCS)?
2. Who is Polco?
3. Why is The NCS broken down into two surveys?
4. How long will The NCS be open?
5. How long will the survey take to complete?
6. How can I be assured that my feedback will remain anonymous?
7. Can I share my survey link with another person?
8. How will the survey results be used?
9. What if my URL is not working?
10. Who can I contact with additional questions?